TRY SERVICEDESK PLUS MSP FREE FOR 30 DAYS
DOWNLOAD NOW
REQUEST DEMO|GET QUOTE|LIVE DEMO|VISIT WEBSITE
Masterclass 2022 Switch to User Guide >

    Add New Workstation

    1. Log in to the ServiceDesk Plus - MSP application using your user name and password. This opens the ManageEngine ServiceDesk plus - MSP home page.

    2. Click Assets tab in the header pane. This opens the asset home page.

    3. Click IT Asset link under the assets block on the left hand side of the page. Select the corresponding assets say, Printers, Routers and so on. This opens the Asset list view page. Click New button. (OR)
      Click Quick Actions and select Workstation. This opens the Workstation Configuration page.


    Computer Details

     

    1. Specify the Name of the computer in the name text field and select the Model of the workstation from the combo box. This is a mandatory field. Ex: Latitude D620.

    2. Specify the Service Tag &Manufacturer of the workstation in the given text field.

    3. Specify the Processor Count,Processor Info, Clock Speed and Manufacturer of the processor in the given text fields.

    4. Specify the RAM and Virtual Memory in (GB) the given text fields.

    5. Also specify the Name and Service Pack of the operating system in the corresponding fields.

     

     

    Resource Info Details

     

    1. Specify the resource info details such as, Resource Tag, Resource Serial No, Bar Code & Location in the given text fields.

    2. Select the Site and Vendor Name of the workstation from the combo box.

    3. Select the  Acquisition Date, Expiry Date & Warranty Expiry Date from the calender button.

     

     

     

    The user/department/domain are populated based on the site selected.

     

     

    Asset State Details

     

    Select the status of the asset from the Asset State combo box. Ex: In Store, In Use and so on

     

     

    Network Adapter Details

     

    1. Specify the network adapter details such as, Network IP Address, MAC Address, NIC, Network, DNS Server name & Default Gateway  in the given text field.

    2. Select the Domain name from the combo box.

    3. If you would like to enable DHCP then select the check box.

     

     

    Input/Output Devices Details

     

    1. Also specify the input/output devices details of the workstation. Specify the Monitor Type, Mouse Type, Keyboard Type & their corresponding manufacturers in the respective fields.

    2. Save the details. If you would like to Save and Add New workstation then click the corresponding button.

     

     

     

    Zoho Corp. All rights reserved.