Reconcile IT Assets
The Reconcile option is to merge two resources and delete one of the resources. This is essential when the assets received from a Purchase Order are associated to Departments or Groups, and on performing a domain scan or a network scan, these assets are duplicated.
Say, "LD400 - PO # 2[10]" is the workstation purchased and has been renamed as "SDP-dept". On performing a scan, both the workstations (LD400 - PO # 2[10] and SDP-dept) appear in the List View. To avoid duplication, you can reconcile the workstations, where LD400 - PO # 2[10] is deleted and SDP-dept is retained. The reconcile option can be performed from either the PO details page or from the asset list view page.
To reconcile from the asset list view page,
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Click the Assets tab in the header pane.
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Click IT Assets under the Assets block.
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Select any of the IT asset, say workstation. From workstation list view, enable the check box beside the two workstations to reconcile.
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Click Actions drop down -> Reconcile option. Click OK to proceed with the reconcile operation.
NOTE: Please note that if both the assets are received via Purchase Order, then the assets cannot be reconciled.