Approving Change by the Change Manager
Only the Change Manager has the authority to approve the change. Any technician with the SDChangeManager role is a change manager.
Once the change is recommended by the CAB members the Change Manager should Approve or Reject the change. Except for the Standard Change type all other change type should be approved the change manager. The standard change type is a pre-approved change type hence it does not require any approval from the change manager. Only the approved changes will be taken-up by the technician to whom the change is assigned.
To Approve the Change by the Change Manager,
In the change details page Approval status of the change would show as Approved in a non editable format. Also on the top right hand side of the page the Approval status of the change would change as Approved.