Viewing Stage-Status Comments

     

    When technicians move Change from one status to another (eg: from requested to submitted for authorization status) within a change stage, or from one stage to another, they will be prompted to enter comments, stating reason for the status change. These comments are known as Status Comments and they can be viewed from Status Comments section available under each and every change stage.

     

    To view status comments,

    1. Scroll down to Status Comments section.

    2. Click View link.

    note

    Note:  

    • Both Status History and Status Comments indicate/keep track of Change Status/Stage movement

     

     

     

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