Adding Software Type
All different forms of software such as, licensed, prohibited, freeware, shareware, excluded and un-identified software comes under this category.
To Add New Software Type,
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Log in to ServiceDesk Plus - MSP application using your user name and password.
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Click the Admin tab in the header pane. This opens the Configuration Wizard page.
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Under the Asset Management block, click the Software Type icon
. This opens the Software Type list page. By default you have list of six software type in ServiceDesk Plus - MSP. These default software cannot be edited or deleted.
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Shareware: Software that is available free of charge, may be distributed for evaluation with a fee requested for additional features or a manual etc.
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Freeware: Software that is provided without charge.
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Prohibited: Software that is prevented from use.
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Excluded: Software that is omitted from use.
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Managed: All licensed software comes under this software type.
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Un-Identified: Unknown softwares can be categorized under this software type.
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Click the New Software Type link on the right hand side of the page. This opens the Software Type Details page.
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Specify the Software Type name in the given text field. This is a mandatory field which will uniquely identify individual software type.
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Specify any relevant information about the Software Type in the Description field.
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Click Add Software Type button. This adds the software type to ServiceDesk Plus - MSP and gets displayed below the add software form.