Configuring SNMP V1/V2 credentials:

SNMP V1/V2 credentials are used for scanning network devices like, printers, routers, and switches.

To configure SNMP V1/V2 credentials,

• Login to ServiceDesk Plus using your credentials.
• Select Admin tab --> Discovery block --> Credentials Library.
• Click on Add New Credential link (available at the top-right corner). A New Credential Pop-Up Opens up.
  
  
  
  
• Select SNMP V1/V2 in the credential type. 
• Enter Name and Description.
• Enter the SNMP Read Community password.
• Enter the SNMP Port Number - It is set at 161 by default.
• Set the Timeout (Indicates the time after which connection would be terminated) - It is set at "5" secs by default which can be changed.
• Set the count for Retries (Indicates the number of attempts that can be made before Timeout happens) - It is set at "0" by default which can be changed.