Configuring Scan Credentials for Windows WMI

    Windows WMI credentials are used to scan Windows workstations and servers.


    To configure Windows WMI scan credentials,

    • Login to ServiceDesk Plus using your credentials

    • Select Admin tab --> Discovery block --> Credentials Library.
    • Click on Add New Credential link (available at the top-right corner).
    • New Credential Pop-Up opens up as shown below:



    • Select Credential Type (Windows WMI)
    • Provide a suitable Name and Description.
    • Enter the Username and Password.
    • Click Save Credential.



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