Scan Printers, Routers, Switches and Access Points


    ServiceDesk Plus MSP currently supports the scanning of IP devices namely, Printers, Routers, Switches and Access Points.


    There are two methods through which these devices can be scanned in the application,

    Note: Please note that ServiceDesk Plus MSP does not scan other IP devices like Firewall, Hubs, IP Telephones and so on.


    Ports and Credentials to perform device scan



    Communication Protocol


    Login Credentials




    Service Performed


    SNMP (Simple Network Management Protocol)


    SNMP Credentials




    Fetches and Identifies the IP devices.


    SSH (Secure Shell)


    SSH Credentials




    Fetches additional information on Routers and Switches.


    Click here to know more on ports used for scan.


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