Windows Domain Scan


    You can configure and scan all the available Windows Workstations and Servers in your domain network using ManageEngine ServiceDesk Plus MSP . When you set up the  ServiceDesk Plus MSP application and start it for the first time, the application automatically discovers all the available Windows domain in your network.



    To discover workstations in a domain,

    • Select a Domain and enter the domain controller and login credentials for the domain controller.

    • Select the Organizational Units (OUs) from the list.

    • The workstations in the OUs are retrieved, enumerated and scanned (ten workstations are scanned simultaneously)

    • The machines in the specified domain then is Pinged.

    • If the machine responds to the ping, scan the inventories (hardware/software information) in the machine using WMI.



    The Windows Domain Scan page can be access in two ways,

    a. Quick Actions drop down

    b. Admin Tab


    Quick Actions drop down

    The Quick Actions drop down is a quick navigator to instantly access the Domain List page.


    Admin Tab

    1. Click Admin tab in the header pane to open the configuration wizard page.

    2. Click Windows Domain Scan icon windows_domain_scan under Discovery. The Domain list view page opens where you can add, edit, delete and scan a domain.


    Add a New Domain


    If you find that there are some domains that are missing in the list, then you can add those domains manually.

    1. Click Add New Domain link.   

    2. Enter the Domain Name. The name should be unique to identify the domain and is a mandatory field. Say, Acme.

    3. If you want the domains to be displayed in the login screen when Active directory Authentication is enabled, select the check box beside Public Domain. Else un-check the Public Domain check box to list the domain as Private Domain.

    4. Enter the Domain Controller name for the Active Directory Server. The organizational units are listed only if the domain controller name is provided.

    5. Specify the Login Credentials for the domain controller in Username and Password fields.

    6. If you wish to add any description for the domain, enter it in the Description text box.

    7. Click Save. The domain is listed in the domain list view page.

    Click Save and Scan now button to save and scan the domain immediately. Clicking on Cancel button takes you back to the list view.




    For the workstation scan to execute successfully the following things need to be true:

    a. WMI should be enabled in the workstation where the Asset Explorer server is running.

    b. COM/DCOM service should be switched on in all the workstations belonging to the windows domain.



    Scanning a Domain

    1. Click Scan Domain icon scanning_icon of the domain to be scanned from the Domain list view page.

    2. Choose the Organizational Units for which you want to import the workstations by enabling the check box.

    3. Select the Site to associate the scanned workstations from the Choose Site option. This option is available only if the sites is specified

    4. Click Start Scanning button to start the scanning process.

    You will get the complete report of the scan listing the total number of scanned workstations, successful scanned workstations and the number of failed workstation list.



    Editing a Domain

    1. Click Edit icon editicon beside the Domain Name you wish to edit.

    2. In the Edit Domain form, you can modify the name of the domain, login name, password, and description of the domain.

    3. Click Save to save the changes performed. Click Save and Scan now button to save and scan the domain immediately. At any point, if you wish to cancel the operation that you are performing, click Cancel.


    Deleting a Domain

    1. Click Delete icon deleteicon beside the Domain Name you wish to delete. A dialog box confirming the delete operation appears.

    2. Click OK to proceed with the deletion. The domain gets deleted from the list. If you do not wish to delete the domain, then click Cancel.




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