Configuring Azure as the Authentication Server 

     

    To configure Azure as the authentication server,

     

     

    • Under Azure services, click App registrations >> New registration.

     

     

    • In the displayed page, enter a Name of your choice and choose the Supported account types.

    • Under Redirect URI, copy-paste the Redirect URL of ServiceDesk Plus MSP.

     

     

    • In the next page, you will find the application details. Copy the Client ID to ServiceDesk Plus MSP.

     

     

    • Click Endpoints to open the right panel containing all endpoints.

    • Copy OAuth 2.0 authorization endpoint (v2) and OAuth 2.0 token endpoint (v2) to Authorization URL and Token URL in ServiceDesk Plus MSP respectively.

     

     

    • From the left panel, click Certificates & secrets from the left panel. 

     

     

    • In the displayed page, provide a Description for the client secret.

    • Under Expires, choose the validity of the client secret and click Add.

     

     

    • You will find the client secret generated. Copy it to the Client Secret in ServiceDesk Plus MSP.

     

     

    • In the left panel, click API Permission >> Add a permission. 

    • From the right panel that pops up, click Exchange.

     

     

    • Choose Delegated Permissions >> EWS and enable the checkbox to add the corresponding permission.

     

     

    • Click Grant admin consent for <application name>. A confirmation window is displayed. Click Yes to proceed.

     

     

    • From the displayed list of permissions, click the EWS permission to view the details.

     

     

    • Copy the Scope URL to ServiceDesk Plus MSP.

     

    You have now configured Microsoft Azure as the authorization server for your organization using Microsoft Outlook as the mail server. 

    Copyright © 2017, ZOHO Corp. All Rights Reserved.