Worklog Type

New Worklog type can be configured with this option. Worklog Type is essential while creating a new work log.

To add a new worklog type,

1. Go to Admin > Helpdesk Customizer > Worklog Type.
2. Click Add Worklog Type.
3. Enter a Name and a Description.
   
   
   
   
4. Click Save. 
5. Click Save and Add New to save and add a new one.

Delete WorkLog Type

1. From the WorkLog Type list view enable the check box adjacent to the worklog type which you want to delete.
2. Click Delete. A confirmation message for the delete operation pops up.
3. Click Ok to proceed. The worklog type gets deleted from the list.