My View

ServiceDesk Plus - MSP login home displays My View page with information on the request summary of the requests assigned to the user who has logged in. In the case of requesters, My View displays information regarding the requests that have been raised by them. For more information on the requester login home My View, refer to the Self Service Portal help.

In the technician / administrator login of ServiceDesk Plus - MSP, My View tab displays the following information:

1. Number of overdue requests that are assigned to the user.

2. Number of requests that are due for that day.

3. Number of pending requests that are assigned to him/her.

Clicking the links to open the corresponding list view.