Searching Software


    To search a specific software

    1. Log in to ServiceDesk Plus MSP application using your user name and password.

    2. On the left bottom of the page, there is a search block. In the home page, default selected module is Requests. Change the selection to Software.

    3. In the Enter Keyword text box, type in the software name that you wish to search. If you do not know the complete name, type in a part of the string.

    4. Click Go or press the Enter key on your keyboard. The search result displays all the software that match the search string entered by you.

    You can also do a column-wise search of the software. To perform a column-wise search

    1. Click the search iconSearch Iconat the end of the software list view headers. This opens the search field just below every column that is visible in the list view.

    2. Enter the search key in field under the column of your choice.

    3. Click Go. The search results matching the search string(s) are displayed.


    Note: The column-wise search can be done only for the Software Name column.




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