Searching Workstations

To search specific workstations

1. Log in to ServiceDesk Plus MSP application using your user name and password. On the left bottom of the page, there is a search block. In the home page, default selected module is Requests.

2. Change the default selection to workstation or click the Inventory tab in the header pane so that the default selection is changed automatically to workstation.

3. In the Enter Keyword text box, type in the workstation name or any other workstation-related details, such as manufacturer, model, OS, processor name, IP address, NIC name, and so on, that you wish to search for. If you do not know the complete information, type in a part of the string.

4. Click Go or press the Enter key on your keyboard. The search result displays all the workstations that match the search string entered by you.

You can also do a column-wise search of the workstation. To perform a column-wise search

1. Click the search iconat the end of the workstation list view headers. This opens the search field just below every column that is visible in the list view.

2. Enter the search key in field under the column of your choice.

3. Click Go. The search results matching the search string(s) are displayed.