E-mailing the Vendor


    On approving the Purchase Order by the concern technicians, an e-mail notification is sent to the vendor on the purchase of the items.


    To e-mail the vendor,

    1. Log in to the ServiceDesk Plus - MSP application using your user name and password.

    2. Click the Purchase tab in the header pane.

    3. In the list of outstanding POs displayed, click the Purchase Order ID for which the e-mail needs to be sent. If you wish to notify a vendor of a purchase order that is in a different state, then from the Filter Showing combo box, select the corresponding filter option, and click the purchase order ID that you need.

    4. On the right side, under the tasks block, click E-mail the Vendor.

    5. A Send Notification form is opened in a separate window with the To address filled with the vendor's e-mail ID. The Subject reads as Notification for Purchase Order id <number>.

    6. If you want to send the same notification to anyone else, then add their e-mail ID in the CC field.

    7. Enter the mail content in the Description field.

    8. Click Submit. A message is displayed saying that the e-mail has been sent.

    9. Click Close to close the window.





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