Create New Release

    To create a new Release request,

    • Go to Releases and click New.

    • In the displayed form, enter the required attributes of the release. The following table explains each attribute in detail:

     

    Attribute

    Explanation

    Template

    This drop-down lists the available release templates. Choose the required template to auto-populate information for recurrent releases.

     

    You can configure custom release templates under Admin > Release Management > Release Templates. Click here to know more.

    Workflow

    This drop-down lists the workflows configured for releases. Choose the workflow that the release must follow.

    Stage

    Choose the stage of the release. Submission is the default selection.

    Status

    Choose the required status from the list of statuses available in the selected release stage. Requested is the default selection.

    Comment

    Add information related to the stage/status as comments.

    Site

    The site associated with the release. This option will be available only if you have configured multiple sites in your organization.

    Type

    Choose the type of release rolling out. Type is defined based on the business impact of the release.

    Group

    If the release is specific to a group, select the group.

    Impact

    Choose whether the release will affect business, department, group, or user.

    Urgency

    Specify how urgent the release is.

    Priority

    Specify the priority of the release.

    Risk

    Describe whether the release involves high, medium, or low risk.

    Category

    Classify the release into the required category such as Internet, Network, and the like.

    Subcategory

    The drop-down lists the subcategories configured under the selected category. Select the required subcategory.

    Item

    The drop-down lists the items configured under the selected subcategory. Select the required item.

    Scheduled Start/End

    Provide the Schedule date and time to start/end the release.

     

    Note that this is only an estimated schedule, the actual schedule may vary.

    Services Affected

    Mention the services that might be affected due to this release.

    Assets Involved

    Mention the assets that might be affected due to the release.

    CIs Involved

    Mention the CIs that might be involved in the release.

    Title

    Provide a short description of the release. (not exceeding 250 characters)

    Description

    Describe the release in detail.

    Attachments

    You can drag and drop files from your local device or upload them from cloud storage.

    Release Manager

    Select the user to oversee the release throughout its lifecycle.

    Release Engineer

    Select the user to plan and deploy the release and also coordinate user training for the deployed service.

    Release Requester

    Select the user who requested to initiate the release.

    Development Head

    Select the user to handle the deliverables from development to release.

    QA Manager

    Select the user to handle the testing phase of the deliverables.

    UAT Owner

    Select the user to manage the User Acceptance Testing (UAT) of the deliverables.

    Release Reviewer

    Select the user to review the entire release process after deployment.

     

    The new release form also lists user-defined fields and custom roles based on the applied template. Fill out the required details.

    Finally, click Save.

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