Manage Custom Views


    You can view all your customized view using this option. You can also edit, delete, add new custom views using this option.

    1. Log in to the ServiceDesk Plus application using your user name and password.

    2. Click the Request tab in the header pane. This opens Requests list view page.

    3. Click Manage Custom View icon manage-custom-view. This opens Manage Custom View page with the list of all the created custom views.



    Editing Custom Views,

    1. Click the custom view title or click the edit icon. This opens Edit Custom View page.

    2. Edit the details and save the changes.

    Deleting Custom Views,

    1. Select the custom views to be deleted by enabling the check box. The public views can be deleted only by the administrators (ie: Only the administrators can make their view public other technicians without admin permissions can only create a private view).       

    2. Click the Delete button to delete the views. A pop up window pops up to get your confirmation on the delete operation.

    3. Click Yes to proceed. You can see the view deleted from the list.




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