View Requester Details
When attending to a request, you may want to contact the requester to get additional information. You can view details such as the Requester Name, Employee ID, Department and Site to which the requester belongs, Designation, E-mail ID, Phone and Mobile number of the requester.
To view the requester details,
Click the Request tab in the header pane. The Request List view page is displayed.
Click the Subject link of a request.
In the Request Details page, click Actions drop-down menu and select View Requester Details link. The Requester Details window pops up.
Close the window after viewing the details.
Alternatively, you can also view the Requester details by clicking the Requester Name link as shown below,