ServiceDesk Plus

    Start ServiceDeskPlus - MSP Server

     



     

    Start ServiceDeskPlus - MSP Server on Windows

    1. Click Start -> Programs -> ManageEngine ServiceDeskPlus - MSP-> ServiceDeskPlus - MSP Server to start the web server. This takes approximately 2 minutes in a Windows XP, 512 MB RAM, and 1.0 GHZ processor. The server is started and the web client is launched in the default browser.

    2. If the web client is not launched automatically, then click Start -> Programs -> ManageEngine ServiceDeskPlus - MSP-> ServiceDeskPlus - MSP Web Client to start the web client. The ServiceDesk Plus - MSP login page in opened in the default web browser.

    3. Enter the User name as "administrator" and the Password as "administrator" to log in to ServiceDesk Plus - MSP.

    As soon as you login, the Configuration Wizard home page is displayed. Click Next button to proceed with the configurations. Refer Admin Configurations in the Admin Guide to know how to configure ServiceDesk Plus - MSP.

     

    Start ServiceDeskPlus - MSP Server on Linux

    1. Go to <ServiceDeskPlus - MSP>/bin directory and execute the run.sh file

      $ sh run.sh

    2. To start the web client, open a web browser and type the following in the address field.

      http://localhost:8080

      Here, you need to replace the localhost with the corresponding server name where the ServiceDeskPlus - MSP web server is running and the port number 8080 should be replaced with the actual port where the server is running. The ServiceDesk Plus - MSP login page opens in the default web browser.

    3. Enter the User name as "administrator" and the Password as "administrator" to login to ServiceDesk Plus - MSP.

    As soon as you login, the Configuration Wizard home page is displayed. Click Next button to proceed with the configurations. Refer Admin Configurations in the Admin Guide to know how to configure ServiceDesk Plus - MSP.


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