ServiceDesk Plus

    Requesters as Project Members


    Before going into details regarding projects let us view the roles you might occupy as Requesters in Projects along with the rights you'll be entitled to.

    Based on the role assigned by the administrator a requester can be anyone of the following:



    Works On

    Access Permissions


    If You Fall Under The Category

    Project Admin

    All projects available in the module

    Can Do Everything

    Can Add/Edit/Delete Projects

    Can Add Members

    Can Assign Roles to Members

    And more....



    No Restraint





    Project Admin click here



    Project Manager

    One or more projects

    Can Edit Assigned Projects

    Can Add project members

    Can Add Milestones, Tasks & establish relationship between them

    Cannot Add/Delete Projects

    Cannot view all the projects available in the module



    Project Manager click here

    Team Leader

    Assigned Milestones

    Can Edit/Work on Milestones

    Can Add/Delete Tasks to Milestones

    Can Reassign Tasks

    Can Establish relationship between Tasks and organize them

    Cannot Add/Delete Projects

    Cannot Add/Delete Milestones

    Cannot Add Project Members



    Team Leader click here



    Team Member

    Assigned Tasks


    Can Edit/Work On Tasks

    Cannot Add/Delete Milestones

    Cannot Add/Delete Tasks to Milestones

    Cannot Establish relationship between Tasks

    Cannot Add/Delete Projects



    Team Member click here




    Note: Project members cannot be assigned to two different roles in the same project; but they can play different roles in different projects.



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