ServiceDesk Plus

    Requesters as Project Members

     

    Before going into details regarding projects let us view the roles you might occupy as Requesters in Projects along with the rights you'll be entitled to.

    Based on the role assigned by the administrator a requester can be anyone of the following:

     

    Role

    Works On

    Access Permissions

    Restrictions

    If You Fall Under The Category

    Project Admin

    All projects available in the module

    Can Do Everything

    Can Add/Edit/Delete Projects

    Can Add Members

    Can Assign Roles to Members

    And more....

     

     

    No Restraint

     

     

     

     

    Project Admin click here

     

     

    Project Manager

    One or more projects

    Can Edit Assigned Projects

    Can Add project members

    Can Add Milestones, Tasks & establish relationship between them

    Cannot Add/Delete Projects

    Cannot view all the projects available in the module

     

     

    Project Manager click here

    Team Leader

    Assigned Milestones

    Can Edit/Work on Milestones

    Can Add/Delete Tasks to Milestones

    Can Reassign Tasks

    Can Establish relationship between Tasks and organize them

    Cannot Add/Delete Projects

    Cannot Add/Delete Milestones

    Cannot Add Project Members

     

     

    Team Leader click here

     

     

    Team Member

    Assigned Tasks

     

    Can Edit/Work On Tasks

    Cannot Add/Delete Milestones

    Cannot Add/Delete Tasks to Milestones

    Cannot Establish relationship between Tasks

    Cannot Add/Delete Projects

     

     

    Team Member click here

     

     

     

    Note: Project members cannot be assigned to two different roles in the same project; but they can play different roles in different projects.

     

     

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