Print the Request

You can print the details of a request from the Request details page. ServiceDesk Plus - MSP also gives you an option to print only the required information.

To print a request,

1. Click the Requests tab in the header pane.

2. Click the Subject link of the request that you want to print.

3. Click Actions drop-down menu and select Print Preview link. The Print Preview of the request opens in a pop-up window.

4. You can customize the required information that you want to print by select the check box beside the fields.

5. Click Print button.

6. The default printer associated with your workstation is invoked. Set the required options and click OK. You can collect the printed copy of the request at the printer that is linked to your workstation.