ServiceDesk Plus


    Browse Solutions by Topic


    If you want to search for solutions under a specific topic like Hardware or Printer, then you can limit your view by browsing solutions by topics.


    To browse for solutions under a topic,

      1. Click the Solutions tab in the header pane. This opens the Solutions list view page.

      2. Hover over Browse by Topics drop-down link. The list of all the topics and their sub topics opens in a popup.


    1. To view all the sub topics, click >>Show All link. This lists out the topics and sub topics in a logical manner.

    2. Click a topic or sub topic to view the solutions under it.




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