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Integrated Remote control Home » Helpdesk Software Features

Integrated Remote control

Avoid round trips to the desktop physically and use our integrated remote control functionality to take control over the requester's workstation.

Features & Benefits

Remote Control
  • Take control over the requester's desktop in just a click.
  • Associate assets to the User/Request and take control from the request details page.
  • Install the remote control agent once and make connection is seconds
Remote Control
  • Compatible in both Firefox and IE browsers.
  • Share your desktop and show what′s in your screen.
  • Take control over the end user′s desktop to troubleshoot the incident.