Manage IT service delivery for multiple organizations on a common platform.
Personalize the look and feel of the self-service portal so it is unique to each customer.
Generate account-specific bills automatically, and save time and effort spent on managing recurring bills.
Extend the scope of your service desk through contextual IT and business integration.
Resolve incidents and restore services swiftly. Read more
Provide easy access to various services users are entitled to. Read more
Resolve recurring incidents permanently through effective root cause analysis. Read more
Initiate, plan, and implement minimal-risk changes. Read more
Roll out major projects efficiently by breaking them into milestones and tasks. Read more
Manage all your hardware and software assets from a single console. Read more
Gain real time visibility into your organization’s performance. Read more
Managing director, Infinet Network Solutions Pty. Ltd
"ManageEngine ServiceDesk Plus MSP helps us manage our customers’ requirements day in and day out, 24x7, in ways that all other help desk software failed to achieve—and all that without having to spend SIX figures!."
Information Technology, Cloud operations
"It (ServiceDesk Plus MSP) centralizes issues and makes us look professional. Also, it is a great cost-effective tool with excellent support."
Technical manager, TCNS - IT and Networks Support Provider
"ManageEngine allows our customers to be kept up-to-date on a three-tier level (telephone, web and email), provides excellent SLA options [based] on customers' [needs], allows our technical staff to be kept updated instantly on all requests, and most of all, provides easy-to-use reports that can be scheduled, giving me the time to concentrate on other business requirements."
The world's largest organizations rely on ServiceDesk Plus MSP. What are you waiting for?