Report and analyze your helpdesk with an intuitive and sleek user interface. ServiceDesk Plus-MSP offers drill-down & drill-through, charting, data grouping, sorting, aggregation, export functionality, and much more.
ServiceDesk Plus - MSP offers a out of box default reports over all the modules. You can generate those frequently used canned reports, in just a click away.
ServiceDesk Plus- MSP allows you to create custom reports as per your requirement with a sleek user interface and analyze your data in-depth with reports like Tabular Reports, Matrix Reports(M x N),Advanced Matrix Reports.
It is an interactive dashboard with which you can get the complete analysis over many fields and columns. Using Flash Reports you can generate a high level customizable reports for requests based on various criteria. You can drill down & drill through the various parameters instead of generating new reports for each parameter.
Option to schedule the available reports to automatically mail to respective users in the chosen period of time.