7 Reasons why customers prefer

ServiceDesk Plus over Spiceworks
ServiceDesk PlusCompare help desk solutionsSpiceworks alternative
A Decade of IT help desk experience

ServiceDesk Plus has been perfected over the past decade to simplify help desk operations and enhance service delivery. Join the 750,000 technicians who use ServiceDesk Plus to handle their day-to-day help desk activities efficiently.

Code-free customizations and powerful automation

Customize your help desk right from the look and feel to complex change workflows, without coding or programming. Increase your help desk efficiency by using the automation features in ServiceDesk Plus.

Not just reports, gain business intelligence

Gain business intelligence and critical insight by creating reports and dashboards through simple built-in canned and custom reports, or the advanced Zoho Reports integration with ServiceDesk Plus.

Go beyond inventory and perform end-to-end ITAM

Asset management is all about knowing what's in your IT environment and gaining control over your IT hardware and software inventory. ServiceDesk Plus helps you manage the complete life cycle of your assets, from procurement to disposal. You can also manage your software licenses to ensure software compliance.

More power and value for FREE! Full functionality and no ads

Get the standard edition of ServiceDesk Plus for up to 5 technicians, with Pink verified incident management and an easy-to-build knowledge base for FREE with no restrictions on features and future updates.

End-to-end ITSM functionality

Extend the scope of your IT help desk beyond just handling tickets. ServiceDesk Plus equips you with a complete set of ITSM capabilities like incident management, problem management, change management, project management, and more.

CMDB for relationship mapping

CMDB in ServiceDesk Plus gives you a complete picture of your IT infrastructure that will help prevent any unplanned disruptions and outages.

Join the 100,000+ organizations who have streamlined their IT help desk operations
What customers are saying
"ServiceDesk Plus has been a fantastic product. It is flexible and the team is always adding useful features.By starting with the free product, it will be easy for the operation to grow as our business grows."

Dean Bird, CEO

My Book It, Australia

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