You no longer have to depend on third party or API integrations for native ITSM functionality, such as project management, service catalog, and asset management. ServiceDesk Plus has built-in and tightly knit functionality that will help you maximize IT service delivery.
ServiceDesk Plus gives you two choices to run your IT help desk. You can either install and run ServiceDesk Plus on your own server or move your help desk to the cloud with easy sign on for a hassle-free help desk experience.
For over 10 years, ServiceDesk Plus has been the trusted IT help desk software for more than 100,000 organizations in 186 countries worldwide.
You can build your CMDB mapping critical IT and business services to better understand the relationships between elements in your IT infrastructure. Minimize risks with change impact analysis and deal with contingencies efficiently by understanding the cascading impact of incidents.
ServiceDesk Plus helps you collaborate with other IT systems in your infrastructure. You can enjoy tight integration with software that monitor and manage your networks, applications, desktops, and Active Directory.
Streamline your IT purchases and centrally manage your contracts by keeping them aligned with your IT service desk operations. There is no need to work in silos with different applications.