The Business Need with the Solution :
With the advent of newer technologies, the educational institutions depend heavily on them for providing a choicest learning experience.
Support personnel of the contemporary educational institutions are often flooded with requests ranging from uninterrupted online delivery of content, managing on-campus resources to maintaining the technology infrastructure. ManageEngine ServiceDesk Plus offers a perfect fit solution for help desk technicians offering service in educational institutions.
Unsolved requests could be made to escalate to the next level of request resolution say management nominee or a to a specialist using
ManageEngine ServiceDesk Plus :
ManageEngine ServiceDesk Plus provides a self-service customer portal for students, teachers to track their requests.
ManageEngine ServiceDesk Plus has been deployed in various educational institutions of the world (universities, county colleges, private colleges etc) making them adept enough to maintain efficient audit trails while offering an exquisite service to all their requesters for service.