How to convert the long value to date format in ServiceDesk Plus?For MYSQL:
Where can I find the Frequently Asked Query Reports in the application?Go to the Reports tab -> Frequently Asked Reports. [ Screenshot ] Or, go to Reports tab -> New Query Report -> Frequently Asked Reports.
Is the database schema of ServiceDesk Plus available?The database schema is accessible from within the ServiceDesk Plus application.
One of our technicians has left the company and the reports schedule by him is still being triggered. How do I go about deleting this report? Also, I would want to check the other reports scheduled by the technician.When a technician is deleted or his login removed from ServiceDesk Plus, then the ownership of his ‘Scheduled Reports’ would be moved to the technician who performed the delete technician/remove login operation.
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