• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • Cloud
  • Unified IT
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring
Help Desk API
Help desk Integration through API

Reporting the network failures and managing these as incidents or problems on-time is very critical to your business. There can be a delay in tracking this information when the technician has to do it manually. This might also result in addressing the issue late as well as it involves a separate cost for technician.

With ServiceDesk Plus API, the technicians no longer need to track the network failures manually into their IT helpdesk.

Benefits :

  • Save time in redoing the job
  • Give right priority to the tickets at the right time
  • Save the cost involved with the technician.

ServiceDesk Plus API allows you to integrate with your network monitoring application either through REST API protocols or through Servlet API.

With the http form based submission, ServiceDesk Plus also enables the creation of workstation from your scanning software like Microsoft SMS or any other attributes like request, technicians, sites etc.