SaaS Manager Plus & ServiceDesk Plus integration

Why integrate ServiceDesk Plus Cloud
with SaaS Manager Plus?

  • Discover SaaS applications effortlessly.
  • Centralize ticketing and SaaS insights.
  • Monitor user activity continuously.
  • Optimize software license usage.
  • Make smarter, cost-efficient decisions.

Unify your ITSM and SaaS ecosystems

Integrating ServiceDesk Plus Cloud with SaaS Manager Plus enables IT teams to gain deeper visibility into user behavior, license consumption, and SaaS spend. It consolidates data, cuts down on manual tasks, and enhances tracking and management of the entire SaaS environment.

Unified ITSM and SaaS management ecosystem

Centralize all SaaS data for complete visibility

Bring SaaS applications and license information into ServiceDesk Plus Cloud for centralized visibility, eliminating the need to manage multiple dashboards across your SaaS landscape.

Never miss a SaaS license renewal

Automatically create service desk tickets for expiring SaaS licenses and route them to the appropriate teams for timely review, enabling proactive renewal planning and uninterrupted access to critical applications.

Automated SaaS license renewal tracking with ServiceDesk Plus

Monitor user activity and
application usage for license optimization

Analyze user login behavior and application engagement within SaaS Manager Plus to understand how SaaS applications are actually used across the organization. Identify inactive and underutilized accounts to reclaim unused licenses and ensure access aligns with real business needs.

Centralize and control
SaaS spend

Aggregate all SaaS subscription and application data into a unified dashboard in Saas Manager Plus to gain clear visibility into spending. Track usage trends, identify cost-saving opportunities, and enforce budgetary controls efficiently.

Centralized SaaS spend tracking with ServiceDesk Plus integration