Eliminate fragmented asset records with a centralized IT asset tracking solution built for modern IT teams. Discover assets automatically, maintain up-to-date inventory, monitor asset health and ownership, and make smarter decisions with complete life cycle visibility.
Employ automated scanning techniques like Windows scan, domain scan, script scan, and agent-based scanning to periodically scan and track changes to software and hardware in your IT environment.
Avoid duplication of IT and non-IT assets by reconciliating them to ensure a clear, accurate asset inventory.
Organize your IT inventory intelligently by grouping assets based on business-specific criteria and operational needs.
Map assets to the right users automatically based on recent login activity and maintain accurate ownership records.
Track asset usage with flexible status configurations like Assigned, In use, In repair, and more.
Keep tabs on loaned assets with end-to-end visibility into issuance, usage, returns and expiry.
From tracking asset distribution across sites to unused software licenses, monitor the health of your ITAM estate with visual reports and dashboards.
Track the usage levels and license expiry by of your SaaS landscape by integrating ServiceDesk Plus Cloud with SaaS Manager Plus.
Craft and optimize detailed IT asset workflows with simple prompts using Workflow Assist to govern them end-to-end.
Use GenAI to interpret users' email responses and automatically update asset acknowledgement in real time.
Spot incidents early, resolve them faster, and build resilience with intelligent automations, powerful workflows, and more.
Analyze, pinpoint, and eliminate the root cause of repeat incidents and and maximize business uptime.
Predict change risks intelligently and govern them with visual workflows while avoiding collisions to enhance change success rates.
Employ cradle-to-grave IT asset management workflows, track software license compliance, perform IT asset audits, and more from a single window.
See all your IT and business services in one place and render a consumer-grade experience for your employees.
Execute complex IT projects smoothly by breaking them down into milestones and tasks while linking them to changes and releases.
Roll out IT releases with confidence—use visual workflows, involve the right stakeholders, and connect changes and projects.
Get a bird's-eye view of the physical spaces in your campus, track details, link requests, and book rooms to facilitate services.
Benefit from enriched context with a unified, comprehensive view of your IT infrastructure and its underlying dependencies.
From RAG-enabled summaries to GenAI-powered generation, put the right knowledge within reach across every touch point.
Extend proven best practices beyond IT by bringing enterprise service teams into a single console.