Centralized repository which contains relevant information about all the significant entities or business critical configuration item in an IT environment and its relationship between other CI's. Managing your assets will become harder as you scale up your business resources. Now, the problem of your business impact will not go unannounced. ServiceDesk Plus CMDB ensures effortless management of your entire IT infrastructure, by demanding in-depth visibility of your assets present in the environment.
"We evaluated ServiceDesk Plus along with several other help desk vendors. ServiceDesk Plus is far better than Track-IT or even Remedy as far as our fit. Its been able to solve a lot of our problems, its been really really good for us"