Become ITIL®-ready with ServiceDesk Plus, the AI-driven unified service management platform
ServiceDesk Plus is now a part of PeopleCert's ITIL-Accredited Tool Vendors program
Get started on your
ITIL-readiness journey now
Or, take a look at our on-premises version.
The industry-leading ITSM software aligned with ITIL best practices
Certified ITIL-aligned for 14 practices now!
- Change enablement
- Deployment management
- Incident management
- IT asset management
- Measurement and reporting
- Monitoring and event management
- Service configuration management
- Problem management
- Release management
- Knowledge management
- Service level management
- Service catalogue management
- Service financial management
- Service request management
What does this certification mean for our customers and prospects?
From maximizing service uptime to constantly upgrading their IT infrastructure, IT technicians, service delivery managers, and CIOs need a reference standard that helps tightly align their IT and business goals. ITIL serves as that globally recognized industry standard for IT service management.
Following rigorous assessments, ServiceDesk Plus has been certified as ITIL-aligned for 14 practices by PeopleCert. This seal of approval confirms our adherence to the industry's highest standards for quality backed by the expertise of certified professionals. With this certification, you can now confidently implement industry best practices and realize a higher ROI from your ITSM investments with ServiceDesk Plus.
About PeopleCert:
As the global leader in the certification industry, PeopleCert pioneers the development and delivery of best practice solutions, frameworks, and certifications for both professionals and corporates. With its presence across 200 countries and territories, PeopleCert is trusted as the single acknowledged source of best practice leadership and guidance in accredited IT and digital transformation, project management, business, and language skills. As the IP owners of ITIL, the best practice framework for ITSM, PeopleCert provides a secure and authoritative stamp of approval, based on decades of experience and knowledge.