At the end of the episode, you'll understand the concept of enterprise service management (ESM) and know how to leverage ServiceDesk Plus to streamline service management and service desk operations across all key business functions.

Tentative dates

The masterclass will be held every last Thursday of the month

  • Exclusive sneak peak

    Latest releases in the first half of 2024 and a roadmap for the second half of 2024

  • Free training

    Build a robust IT asset management process using ServiceDesk Plus

  • Free training

    Designing and implementing minimal-risk changes with ServiceDesk Plus

  • Free training

    Bringing ServiceDesk Plus into the Microsoft ecosystem for seamless ITSM operations

Meet our speakers