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Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring

Software Asset Management

Get the Right Perspective of Your Software

    Manage Your Software Assets in One Place, and Make the Right IT Decisions.

  • Scan your workstations that are scattered across different sites to discover and import all the installed software automatically.
  • Get a single list view of each software, capturing critical details like the number of purchases vs. installations, workstations running the software, and the software manufacturer's profile.
  • Classify software as managed, shareware, freeware, prohibited, and categorize them for efficient tracking and management.
  • Get a complete history of when the software was installed or uninstalled, past users of the software, and workstations that ran the software.

Manage Software Licenses with Ease. Be Audit Ready.

  • Allocate license types as individual, enterprise, OEM, concurrent, and volume license to all managed software.
  • Keep track of license expiration dates and be notified in advance so you can reduce license management risks.
  • Create license agreements with various vendors and associate multiple software licenses to software license agreements anytime.
  • Scan your workstations periodically to detect license violations and unauthorized software installation and sail through audits with ease.

Track Software Usage. Stay Compliant.

  • Plan your future purchases wisely by gaining information on the frequently used, rarely used, and occasionally used software via software metering.
  • Track overlicensed, underlicensed, and compliant software using the software dashboard to ensure license compliance.
  • Ensure that your software is bug-free and updated by managing service packs such as hotfixes, security updates, and software updates from a centralized location.
  • Create software reports, automatically schedule them, and share them in desired formats across your enterprise for analysis and better decision making.
What Customers Say
It is easy and beneficial to walk through the CMDB and get the asset information and the associated changes. Every module in ServiceDesk Plus is well integrated, be it change, assets, or CMDB.
Gregory Booth
associate director of IT services, Michigan Technological University
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