The request list view page organises and displays all your tickets raised into SupportCenter Plus. This page includes various useful functionality such as,
option to view requests based on filters.
customize columns to be displayed in the list view.
set the number of requests to be displayed per page.
On clicking the Request tab in the header pane, the page redirects to the request list view page.
Representation of Icon in the list view:
- Search for requests on entering the request id, subject, support rep and so on.
- select the columns to be displayed in the list view.
From the list view page you can:
Request based on filters: View specific group of requests through pre defined filters.
Set the number of requests per page and navigation buttons: You can set the number of requests to be displayed in the request list view page.
New Request: Create new requests on specifying information such as, priority, category, sub category and items. [Refer New Request to know more].