Remote Access Plus requires a set of ports to be free to perform various remote troubleshooting operations. This document will help you configure the port settings for Remote Access Plus.
|8443||Remote Control - SSL||TCP & UDP||In bound to server|
|8444||Remote Control - Non- SSL||TCP||In bound to server|
|8031||File Transfer - SSL||TCP||In bound to server|
|8032||File Transfer - Non-SSL||TCP||In bound to server|
If you have the ports blocked or any other operation is running on the above mentioned ports, from your Remote Access Plus server, navigate to Admin tab -> Port Settings where you can,
Note: Ensure that the ports configured are not restricted by Firewall or Anti-Virus