Enterprise support can be tiresome, especially when you're taxed with recurring troubleshooting requests. Each time a ticket is raised, are you supposed to walk up to the requester's desk to get your job done? Absolutely not. We think there's a better way to do things.
Remote Access Plus serves as a complete enterprise remote desktop management solution that lets you remotely troubleshoot any computer in your network from a central location, without compromising productivity.
Remote Access Plus comes with a comprehensive interface that lets you perform every aspect of troubleshooting from a single window.
A major pain while using any remote access software is deploying the agent installation files on every computer in your enterprise. Agent deployment can be tricky, especially since the installation may fail multiple times for various reasons. With Remote Access Plus, the process of agent installation is completely automated.
All you have to do is add your domain or workgroup credentials in Remote Access Plus. Agents are then automatically deployed to any computer in that particular domain whenever a remote task is initiated from Remote Access Plus.
Group frequently contacted computers as Favorites and remotely connect to them when a troubleshooting request is initiated.
Get a complete list of all live remote tasks in your network to see who initiated the session and when.