Multi Monitor Remote Desktop

Multi monitor remote desktop is an exclusive feature to detect and control multiple monitors connected to a single remote PC. You will have the power to swap between monitors connected or view them all in a single console.

Idea! If the end user has more than one monitor connected to their desktop, you can troubleshoot the device without interrupting the end user by performing tasks on any one of the monitor while the user continues their work on a different monitor.

Multi-monitor remote desktop sessions

Developers, analysts, and IT professionals tend to work with multiple monitors connected to their laptops or desktops. This way they can more easily multi-task and work more efficiently. As a system administrator, when you try to remotely access a device connected to multiple monitors, which monitor will you be accessing?

Remote Access Plus offers a built-in, highly flexible, multi-monitor remote desktop feature. Get instant access to all the monitors of the machine you're connecting to remotely from a single console, and jump between monitors during remote sessions as needed.

How to use remote desktop with multiple monitors?

1. Detect and view multiple monitors instantly

• Initiate a remote connection to a device that has multiple monitors.
• All available monitors are automatically detected and displayed on the product console.

2. Manage multiple monitors

• Click on the particular monitor you wish to access.
• The rest of the monitors will be displayed in a horizontal or vertical pane based on your customization.
• During remote sessions, you can click on any other monitor and instantly get complete access to the screen.

3. Additional capabilities

• You can pin a particular screen for the entire remote session.
• Technicians can get instant alerts if any actions are performed on a different monitor.
• Multi-monitor remote sessions will be recorded if screen recording is enabled.
• You can also detect and swap between monitors from our mobile app.
• Multiple technicians can collaborate and access multiple monitors at the same time.

Learn more about managing multi-screen remote desktop sessions.

FAQ about multi-monitor remote desktop sessions

1. Why do you need multi-monitor remote desktop software?

Multi-monitor remote desktop software comes in handy when end users tend to have more than one monitor connected to their device. As an IT admin, when the end user reaches out to you for device-related issues, it is essential to get a 360° view of all the monitors and inputs attached to the endpoints to simplify and reduce the troubleshooting time.

2.How does a multi monitor remote desktop work?

When you initiate a remote session, the end user's device will share the details on the number of monitors attached to it with the central server. When the session is successful, the central server will detect and display all the monitors on the product console.

3. What are the benefits of using multi-monitor remote desktop software?

• Get a complete view of and access to remote devices.
• Perform troubleshooting activities without interrupting the work of end users.
• View all the monitors on a single dashboard.
• Jump between different monitors during remote sessions.

4.How do I choose the right multi-monitor remote desktop solution?

Your multi-screen remote desktop software must:

• Offer seamless cross-platform support.
• Allow you to swap between monitors.
• Comply with your organization's policies and regulations.
• Flexible to fit your IT environment.