Right to Erasure

GDPR mandates that all personal data regarding the data subject should be erased once the purpose for processing is completed. One of the few exceptions being legal purposes.

The same principle is followed in Remote Access Plus as well. Upon deletion of technicians, Remote Access Plus will not retain any personal data except for the user name of technicians. Since a technician would have carried out certain tasks using the Remote Access Plus server (eg. remote troubleshooting a computer), it is essential for audit and legal purposes to maintain a log of the tasks carried out by that particular technician.