On-PremisesCloud

The system requirements when using Remote Access Plus cloud include the following:

Hardware Requirements

This section gives you information about the hardware requirements for Remote Access Plus agents.

Hardware Requirements for Remote Access Plus Agents

The hardware requirements for Remote Access Plus agents include the following:

Hardware Recommendations
Processors Intel Pentium
Processor Speed 1.0 GHz
RAM Size 512 MB
Hard Disk Space 30 MB*

* May increase dynamically depending on the operations performed on the client computer

Hardware requirements for Distribution Server

The hardware requirements for the Distribution Server includes the following;

No. of Computers Managed Using the Distribution Server Processor Information RAM Size Hard Disk Space
1 to 500 Intel Core i3 (2 core/4 thread) 2.0 Ghz  3 MB cache 4 GB 6 GB*
501 to 1000 Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache 4 GB 12 GB*
1001 to 3000 Intel Core i5 (4 core/8 thread) 2.3 GHz 8 GB 16 GB*
3001 to 5000 Intel Core i7 (6 core/12 thread) 3.2 GHz 8 GB 20 GB*

Software Requirements

This section gives you information about the software requirements for Remote Access Plus agents.


Supported Operating Systems

For Remote Access Plus Agents

You can use Remote Access Plus to manage the computers running on the below mentioned operating system.
Windows OS Windows Server OS Mac OS Linux OS
Windows 10 Windows server 2019 10.14 - Mojave Ubuntu 10.04 & later versions
Windows 8.1 Windows server 2016 10.13 - High Sierra Debian 7 & later versions
Windows 8 Windows server 2012 R2 10.12 - Sierra Red Hat Enterprise Linux 6 & later versions
Windows 7 Windows server 2012 10.11 - EI Capitan CentOS 6 & later versions
  Windows server 2008 R2 10.10 - Yosemite Fedora 19 & later versions
    10.9 - Mavericks Mandriva 2010 & later versions
    10.8 - Mountain Lion Linux Mint 13 & later versions
    10.7 - Lion OpenSuSE 11
    10.6 - Snow Leopard SuSE Enterprise Linux 11 & later

Supported Browsers

You are required to install any of the following browsers on your computer to access the Remote Access Plus console:

  • Microsoft Internet Explorer 11 and later versions
  • Mozilla Firefox 44 and later versions
  • Google Chrome 47 and later versions

Note: The screen resolution should be 1280 x 1024 pixels or higher.