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Troubleshooting tips

Setting up alert profiles

To create an alert profile, navigate to

  • Admin → Configuration → Alert Configuration → New Alert Profile (or)
  • Alerts → Create Alert Profile

Creating an Audit Alert Profile:

  1. Go to the Alerts tab in SharePoint Manager Plus.
  2. Click on the Create Alert Profile button on the top right hand corner of the page.
  3. Enter a name for the Alert Profile. Add a short description if necessary.
  4. Select Severity of the alert.
  5. Select Audits from the Select Category dropdown.
  6. Select the scope from the dropdown provided.
  7. Select the Event and Click on Save.

Advanced Alert Configuration for the audit category:

To set filters:

  1. Click on Advanced Configuration → Filter → Custom
  2. Select the required sites and click on Save.

Notification:

  1. Click on Advanced Configuration → Notification → Enable E-Mail Notification
  2. Enter the Email ID and configure the Mail Server Settings.
  3. Set the email format, content and the notification type by selecting from the options given.
  4. Click on Save.

Threshold:

  1. To set the threshold for alerts, go to Advanced Configuration → Threshold → Alerts Threshold.
  2. Enter the Threshold limit and the time range.
  3. Click on Save.

Creating Monitoring Alert Profiles: (For SharePoint Online only)

  1. Go to the Alerts tab in SharePoint Manager Plus.
  2. Click on the Create Alert Profile button on the top right hand corner of the page.
  3. Enter a name for the Alert Profile. Add a short description if necessary.
  4. Select Severity of the alert.
  5. Select Monitoring from the Select Category dropdown.

Advanced Configuration in the Monitoring category:

Filter

  1. Click on Advanced Configuration → Filter
  2. Select the Severity level from the dropdown provided.
  3. Select your preferred alerts in the Alerts For dropdown.
  4. To include details of the event, select the Include Event Details checkbox.

Notifications:

  1. Select the Enable Email Notification checkbox.
  2. Enter the Email ID and configure the Mail Server Settings.
  3. Set the email format, content and the notification type by selecting from the options given.
  4. Click on Save.