• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
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  • Server
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  • Unified IT
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
 
 
Manage IT as one
Unleash the power of Unified Monitoring
 
 
  • ManageEngine Certification

AssetExplorer Training

About Asset Explorer

This training is designed to equip users with the knowledge to work with AssetExplorer. In this training, you will learn about the best practices that helps you get started with AssetExplorer.

The duration of the course is two days, with a seven-hour session each day and can be extended subject to consultation and implementation needs if any.

Course Agenda

Introduction

Introduction to AssetExplorer

  • AssetExplorer Overview
  • Benefits of a AssetExplorer
  • Import Users
  • Define Support Staff Rules
  • Creating Technicians

Asset Discovery

  • IT Asset information
  • Automate with different types of Scan
  • Scan summary using dashboard
  • Groups
  • Configure Noti├┐cations
  • Asset Life Cycle-Tracking

Software Management

  • Automate Software License Management
  • Classify Software License Types
  • Software Metering

Hardware and Software Inventory

  • Windows Domain Scan
  • Network Scan
  • Schedule Periodic Audits
  • Software License Compliance
  • Manage hardware inventory

Reports

  • Report Dashboards, Graphs, and Workstations
  • Server and Software based Reports
  • Category based Reports
  • Purchase and Contracts Reports
  • Audit Reports

Appendix

  • Mistakes that can be averted
  • Tips to Troubleshoot
  • Useful Links

Implementing AssetExplorer in your Organization

  • Organizational details
  • Define Regions, Sites, Departments
  • Settings for Discovery
  • Agent / Type of Scan / Workstations
    • Asset Types - Categories
  • Software Types - Categories
  • Any other Additional info
  • Customizing the Workstation
  • Defining resource states
  • Creating a Vendor Database

Asset Management

  • Asset and Software Classification
  • Asset Status Definition
  • Asset Change Analysis
  • Assigning to Workstations
  • Tracking Asset Lease Details

CMDB

  • Discover Assets
  • Detailed Asset Inventory
  • Software Library
  • Asset Relationships

Purchase Management & Contract Management

  • Purchase cycle overview
  • Create POs
  • Submit for Approval
  • Accept / Reject PO
  • Approved POs to vendors
  • Receive or Partially receive Items
  • Contracts Management
  • Track & Manage Contracts from multiple vendors

Periodic Backups

  • Configure and schedule Backups

Course Objectives

At the end of this course you will be able to :

  • Set up Asset management
  • Define Software Management
  • Discover and manage assets
  • Enable Software Licensing Routines
  • Manage Software and Hardware inventory
  • Handle Purchase and Contract management

Who Should Attend

  • IT Asset Managers who manage
  • IT Help Desk Managers looking forward to optimize and streamline IT Support Operations
  • IT Help Desk Administrators responsible for managing service levels by efficiently managing requests and IT Support Staff
  • IT Support Staff

Signup for the Classroom Training, or Register for a training at your location now!

Support

  • US : +1 888 720 9500
  • US : +1 800 443 6694
  • Intl : +1 925 924 9500
  • Aus : +1 800 631 268
  • UK : 0800 028 6590
  • CN : +86 400 660 8680