Integrating with Applications Manager

Analytics Plus seamlessly integrates with ManageEngine Applications Manager, and enables you to easily analyze your Applications Manager data by generating detailed reports on alarms, monitor groups, SLAs, inventory, performance data, and much more.

General

1. What is Analytics Plus?
2. What are the highlights of this integration?

Setup

1. How do I integrate Analytics Plus with Applications Manager?
2. How long should I wait for my Applications Manager data to appear in Analytics Plus initially?
3. Can I edit the synchronization settings?
4. Can I synchronize my Applications Manager company data instantly?
5. How do I create custom reports over my Applications Manager data?
6. Can I set up the Applications Manager integration in existing workspaces in Analytics Plus?
7. Is it possible to create multiple Applications Manager integration setups in Analytics Plus?
8. How do I remove this setup?

Data synchronization

1. What is the synchronization behavior of the tables imported from Applications Manager?
2. What should I do when the data synchronization fails?

Reporting Features

1. What are the report types supported by Analytics Plus?
2. Can I modify the pre-built reports created on integrating with Applications Manager?
3. How do I create reports using fields/columns across different Applications Manager modules?
4. What are formulas in reports?
5. Is it possible to create custom formulas in Analytics Plus?
6. Can I modify the tables imported from Applications Manager?
7. Can I add new columns to the tables imported from Applications Manager?
8. Can I import new tables into the Applications Manager workspace?
9. Can I combine data from other sources with the data from Applications Manager, and create reports and dashboards?
10. What are Query Tables?

Sharing & Collaboration

1. How do I share reports, dashboards, and tables in Analytics Plus?
2. Why are my colleagues unable to access the reports I create?
3. Can other users create reports using the tables in the Applications Manager workspace?
4. Is it possible to share the same report to multiple users such that they each see different data?
5. Can I export a report or a dashboard?
6. How do I print the reports and dashboards created in Analytics Plus?
7. Can I email reports and dashboards at scheduled times?
8. Can I embed reports?

Help & Support

1. How do I get technical support on Analytics Plus?
2. Can I have get a personalized demo of this integration?

General

1. What is Analytics Plus?

ManageEngine Analytics Plus is an on-premises reporting and business intelligence application that helps you analyze your IT data and create insightful reports & dashboards for informed decision-making. It offers the following important capabilities:

• Import data from local files, web feeds, local and cloud databases, and cloud storage/drive.

• Displays data in an easy-to-view excel format.

• Build custom reports and dashboards easily, with the drag-and-drop report builder.

• Supports powerful visualizations in the form of charts, pivot tables , summary views, tabular views, and dashboards. 

• Generate reports and KPIs in seconds with Zia, Analytics Plus' intelligent analytics assistant powered by Machine Learning and Artificial Intelligence.

• Create custom formulas using the built in formula engine that contains a wide range of mathematical, statistical and logical functions.

• Share reports and dashboards with your colleagues easily, through a wide range of collaboration features. 

• Export and publish reports and dashboards in various formats, and configure permissions and filters for the views.

• Supports out-of-the-box integrations with a wide number of applications, to give you pre-built reports and dashboards on your application's data within minutes.

2. What are the highlights of this integration?

Analytics Plus offers out-of-the-box analytics using data from the following modules:

• Inventory: List of monitors configured in Applications Manager.

• Alarms: Details of active alarms in Applications Manager.

• Alarm history: A log of alarms generated in Applications Manager.

• Monitor Groups: Details of monitor groups.

• Performance metrics: Elaborate record of the performance metrics of monitors.

• SLA: Detailed information of the SLA configurations in Application Manager.

Advanced analytics on these modules provides a comprehensive analysis of all your applications through a unified outlook, with the ability to drill down into specifics and gain actionable insights.   

Setup

1. How do I integrate Analytics Plus with Applications Manager?

2. How long should I wait for my Applications Manager data to initially appear in Analytics Plus?

After setting up the integration, you might have to wait some time for the initial fetch to happen. Depending on the amount of data in your application, the reports and dashboards might take up to 5 minutes to display all the metrics. If you access the workspace before the initial fetch, it will not display any data.

3. Can I edit the synchronization settings?

To edit the connection and synchronization settings, select Data Sources -> Applications Manager from the side panel. 

The synchronization summary is displayed with the following data:

• Applications Manager URL: The Applications Manager web-client URL.

• Last data sync status: Status of the most recent synchronization from Applications Manager.

• Last data sync time: Time at which the most recent synchronization was completed.

• Schedule: The frequency of data synchronization between Analytics Plus and Applications Manager.

• Next Schedule time: Time at which the next data synchronization is scheduled to happen

• Manual Sync done: Number of times the data has been manually synchronized in a particular day.

A detailed summary of the imported tables is also listed, with their synchronization status and the last imported time.

To edit the setup, click the Edit Setup link, modify the settings as needed, and click Save.

4. Can I synchronize my Applications Manager data instantly?

Yes. To do this, select Data Sources -> Applications Manager from the side panel. In the Data Sources page that appears, click Sync Now. 

5. How do I create custom reports over my Applications Manager data?

You can easily create custom reports in the form of charts, pivot tables, summary and tabular views in Analytics Plus. Click the corresponding links to learn more about creating reports. These reports can also be organized together to form intuitive dashboards. Refer this documentation to learn more about creating dashboards.

6. Can I set up the Applications Manager integration in existing workspaces in Analytics Plus?

Yes. Follow the steps below to do this.

• Open the required workspace, click the Create button from the side panel, and select the New Table / Import Data option.

• Select the Applications Manager tile in the Import Your Data screen that appears, and follow the setup procedure.

7. Is it possible to create multiple Applications Manager integration setups in Analytics Plus?

Yes. Follow the steps below to do this. 

• Open the required workspace, click the Create button from the side panel, and select the New Table / Import Data option.

• Select the Applications Manager tile in the Import Your Data screen that appears, and enter the details of the required Applications Manager account according to the usual setup procedure.

8. How do I remove this setup?

• Open the corresponding workspace, and click the Data Sources option from the side panel.

• Click the Settings icon that appears on mouse over the data source's name, and select Remove Data Source.

Data synchronization

1. What is the synchronization behavior of the tables imported from Applications Manager?

The following table lists the data synchronization behavior of the various tables imported from Applications Manager.

Data fetch pattern

Performance data:

• During the initial synchronization, data is fetched in batches of 90 days (data collected for a 90-day period). Once all historical data is synchronized, subsequent data fetches will contain incremental performance data. 

APM Alarm History data:

• Data will be fetched in batches of 10000 monitors. 

• Active Alerts data will be present in this table and updated each time the severity changes. 

APM Inventory data:

• ​Data will be fetched in batches of 200 monitors. 

APM Downtime Scheduler data:

• Data will be calculated for six months from the time of import, based on the import schedule. For example, if the import is scheduled daily, relevant data will be stored for the next 180 days, along with a timestamp. 

2. What should I do when the data synchronization fails?

The synchronization of your Applications Manager data can sometimes fail, due to a variety of reasons. To resolve this, click the Data Sources option from the side panel and click the Re-Authenticate link. In the popup that appears, click Authorize Applications Manager. Verify the Applications Manager URL, enter the regenerated API key, and click the Authorize Applications Manager button. 

Reporting Features

1. What are the report types supported by Analytics Plus?

Analytics Plus supports a wide variety of reports, in the form of charts, pivot tables, summary views and tabular views. To know more about the various types of reports, click here. To know more about dashboards and KPI widgets, click here.

2. Can I modify the pre-built reports created on integrating with Applications Manager?

Yes. If you are the Server Administrator or a workspace administrator of the workspace in which the integration is set up, click the Edit Design button in a report's toolbar and make the required changes. If you are a user to whom a report is shared, save a copy of the report by clicking Save > Save As, and modify the copied version as needed.

3. How do I create reports using fields/columns across different Applications Manager modules?

Columns from different Applications Manager modules are joined by default. Therefore, reports can be created over this data by simply dragging and dropping the respective columns in the report builder. Click here to learn more about creating reports. 

4. What are formulas in reports?

Formulas are calculations that can be defined using the powerful formula engine in Analytics Plus, to create required reports. Refer this documentation to know more. There are also several default formulas created based on the Applications Manager modules. To view the default formulas, open the required table, click Add and select the Edit Formulas option.

5. Is it possible to create custom formulas in Analytics Plus?

Yes. Refer this documentation to learn more.

6. Can I modify the tables imported from Applications Manager?

The data from Applications Manager is synchronized with Analytics Plus automatically, and stored in the form of various tables. Therefore, it is not possible to add data or modify the existing data present in these tables.

7. Can I add new columns to the tables imported from Applications Manager?

No. However, you can add Formula Columns and Aggregate Formulas to these tables, to help create custom reports. Refer this documentation to know more.

8. Can I import new tables into the Applications Manager workspace?

To do this, open the Applications Manager workspace, click Create from the side panel and select the New Table / Import Data option. You can integrate with other applications, or choose to import data stored in local files, web URLs, local databases, cloud databases and cloud drives. Click the corresponding links to know more.

9. Can I combine data from other sources with the data from Applications Manager, and create reports and dashboards?

Yes. To do this, import or add a new table to the Applications Manager workspace and define a lookup relationship between the added data and the existing data in the workspace. To define a lookup relationship between two tables, it is essential that the tables have at least one column in common between them. Follow the below steps to establish a lookup relationship.

• Open the corresponding table, right click the column header and select the Change to Lookup Column option.

• In the dialog that opens, select the column from the second table to look up.

• Click OK.

Click here to learn more about lookup columns. 

10. What are Query Tables?

Using query tables, Analytics Plus allows you to import the required data required by writing standard SQL queries. This feature also allows you to combine data from different tables, and create reports from the combined data. Refer this documentation to know more.

Sharing & Collaboration

1. How do I share reports, dashboards, and tables in Analytics Plus?

You can share the out-of-the-box reports, dashboards and tables, and the ones you create, with other users easily. Refer this documentation to know more.

2. Why are my colleagues unable to access the reports I create?

The Applications Manager workspace can be accessed only by the administrator who set up the integration. To allow other users to access the out-of-the-box reports and dashboards, you can share the reports and dashboards as needed. Refer this documentation to know more. You can also share the entire workspace with a user. Refer this documentation to know more. 

3. Can other users create reports using the tables in the Applications Manager workspace?

Yes. To do this, share the required table with the users with the required permissions and filters. Refer this documentation to know more.

4. Is it possible to share the same report to multiple users such that they each see different data? 

Yes, you can do this by creating Variables. This allows you to share the report to several users, with associated filter criteria so that each user can access only the data specific to them. To learn more, refer this documentation.

5. Can I export a report or a dashboard?

Yes, you can export the report or dashboard in various formats such as CSV, EXCEL, PDF, HTML and image. To learn more, refer this documentation. 

6. How do I print the reports and dashboards created in Analytics Plus?

To do this, export the report or dashboard in the required format and print the exported file. To learn more about exporting a view in Analytics Plus, refer this documentation. 

Note: To export a shared report or dashboard, the Export permission has to be enabled. Refer this documentation to learn more about permissions.

7. Can I email reports and dashboards at scheduled times?

Yes, you can easily set up email schedules. Refer this documentation to learn more.

8. Can I embed reports? 

Yes. You can easily embed reports and dashboards into websites, applications or blogs. Refer this documentation to know more.

Help & Support

1. How do I get technical support on Analytics Plus?

Technical support is free for all users, even during the trial period. You can contact technical support through:

• Email: analyticsplus-support@manageengine.com
• Phone: +1-888-720-9500

You can also get answers straight from our community. 

2. Can I have get a personalized demo of this integration?

Yes, please register for a demo using the form on this page.