CI sync
Following are the CI fields and keys that will be synced wile integrating OpManager with ServiceNow.
Class Mappings
| OpManager device categories |
ServiceNow Classes |
| Server |
Windows : cmdb_ci_win_server Linux : cmdb_ci_linux_server |
| Switch |
cmdb_ci_ip_switch |
| Router |
cmdb_ci_ip_router |
| Firewall |
cmdb_ci_ip_firewall |
| UCS |
Blade : cmdb_ci_ucs_blade Chassis : cmdb_ci_ucs_chassis |
| Desktop |
cmdb_ci_pc_hardware |
| DomainController |
cmdb_ci_ad_controller |
| FCSwitch |
cmdb_ci_storage_switch, cmdb_ci_fc_port |
| Load Balancer |
cmdb_ci_lb |
| PDU |
cmdb_ci_pdu |
| RAID |
cmdb_ci_raid |
| Storage |
cmdb_ci_storage_device |
| Tape Library |
cmdb_ci_msd |
| UPS |
cmdb_ci_ups |
| Wireless LAN Controller |
cmdb_ci_netgear (No separate class for WAN Accelerator) |
| WAN Accelerator |
cmdb_ci_wan_accel_network |
| Printer |
cmdb_ci_printer |
| Wireless Access point |
cmdb_ci_wap_network |
| Wireless |
cmdb_ci_netgear |
Virtual Machine types
| Hyper-V Host |
cmdb_ci_hyper_v_instance |
| Hyper-V VM |
windows / linux server |
| Nutanix Host |
cmdb_ci_nutanix_host |
| Nutanix VM |
cmdb_ci_nutanix_vm_instance |
| Nutanix cluster |
cmdb_ci_nutanix_cluster |
| VMware Host |
cmdb_ci_esx_server |
| VMware VM |
cmdb_ci_vmware_instance |
| VMware-vCenter |
cmdb_ci_vcenter |
| Xen Host |
---------NOT SUPPORTED--------- |
| Xen VM |
---------NOT SUPPORTED-------- |
Server
| Field |
Key |
| Name |
name |
| IP address |
ip_address |
| DNS Name |
dns_name |
| Serial Number |
serial_number |
| Description |
description |
| RAM |
ram |
| Disk Size |
disk_size |
| Location |
location |
| Manufacturer |
manufacturer |
| Operating System |
operating_system |
| Service Tag |
service_tag |
| Comments |
comments |
| Location(Probe Name) |
location |
Desktops:
| Field |
Key |
| Name |
name |
| Manufacturer |
manufacturer |
| Operating System |
operating_system |
| Serial Number |
serial_number |
| RAM |
ram |
| Location |
location |
| Description |
description |
| IP address |
ip_address |
| Disk Space |
disk_space |
| DNS Domain |
dns_domain |
| Service Tag |
service_tag |
| Comments |
comments |
Switch / Router / Firewall:
| Field |
Key |
| Name |
name |
| Manufacturer |
manufacturer |
| IP Address |
ip_address |
| Serial Number |
serial_number |
| DNS Domain |
dns_domain |
| Category |
category |
| Service Tag |
service_tag |
| Description |
description |
| SNMP Location |
snmp_location |
| Model Number |
model_number |
| Physical Interface Count |
physical_interface_count |
| Device Type |
device_type |
| Comments |
comments |
| Location |
location |
Domain Controllers:
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Serial Number |
serial_number |
| Manufacturer |
manufacturer |
| DNS Domain |
dns_domain |
| Model Number |
model_number |
| Service Tag |
service_tag |
| Description |
description |
Printers
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Serial Number |
serial_number |
| Manufacturer |
manufacturer |
| DNS Domain |
dns_domain |
| Model Number |
model_number |
| Service Tag |
service_tag |
| Description |
description |
FCSWitch
| FCSwitch |
| Field |
Key |
| Name |
name |
| Manufacturer |
manufacturer |
| DNS Name |
dns_name |
| Serial Number |
serial_number |
| Model Number |
model_number |
| Description |
description |
| IP Address |
ip_address |
| WWNN |
wwnn |
| FCPorts |
| Speed |
speed |
| Port Type |
port_type |
| WWNN |
wwnn |
| Computer Sys ID (Sys id of the FCSwitch - As reference) |
computer_sys_id |
Nutanix
| Nutanix Cluster |
| Field |
Key |
| Name |
name |
| Version |
version |
| IP Address |
ip_address |
| DNS Name |
dns_name |
| NCC Version |
ncc_version |
| Cluster UUID (UUID) |
cluster_uuid |
| Cluster Object ID (Cluster ID) |
cluster_object_id |
| Nutanix Storage Container |
| Name |
name |
| Deduplication |
deduplication |
| Disk Size |
disk_size |
| Compression |
compression |
| Erasure Code |
erasure_code |
| Replication Factor |
replication_factor |
| Container ID |
cotainer_id |
| Nutanix Storage Pool |
| Name |
name |
| Disk Space (Capacity) |
disk_space |
| Object ID (SP_ID) |
object_id |
| Nutanix Host |
| Name |
name |
| IP Address |
ip_address |
| DNS Name |
dns_name |
| Disk Space |
disk_space |
| CPU Core Count |
cpu_core_count |
| Description |
description |
| CPU Name |
cpu_name |
| CPU Type |
cpu_type |
| Location (Probe) |
location |
| Comments |
comments |
| Nutanix VM |
| Name |
name |
| IP Address |
ip_address |
| DNS Name |
dns_name |
| Memory |
memory |
| Disk Capacity |
disk_capacity |
| Network adapter count |
network_adapter_count |
| CPU Count |
cpu_count |
| Object ID (VM_ID) |
object_id |
| VM Instance ID (UUID) |
vm_instance_id |
| Location (Probe) |
location |
| Comment |
comment |
UCS
| Fields for UCS |
| Field |
Key |
| Name |
name |
| Manufacturer |
manufacturer |
| Model Number |
model_number |
| DNS Name |
dns_name |
| Number of chassis |
number_of_chassis |
| Number of fabric interconnects |
number_of_fabric_interconnects |
| Location (Probe name), Comments |
location |
| Fields for chassis |
| Name |
name |
| Number of IO Modules |
number_of_io_modules |
| Number of Fans |
number_of_fans |
| Number of PSU |
number_of_psu |
| Number of Servers |
number_of_servers |
| UCS Equipment (Reference to UCS) |
ucs_equipment |
| Chassis ID |
chassis_id |
| Location (Probe name) |
location |
| Fields for Blade Server |
| Name |
name |
| Model Number |
model_number |
| CPU Core count |
cpu_core_count |
| Blade Serial Number |
blade_serial_number |
| Number of adaptors |
number_of_adaptors |
| UCS Chassis (Reference to chassis) |
ucs_chassis |
| Location (Probe name) |
location |
| Fields for Rack unit |
| Name |
name |
| Number of cores |
number_of_cores |
| Number of adaptors |
number_of_adaptors |
| Total Memory |
total_memory |
| Rack Serial |
rack_serial |
| Model Number |
model_number |
| UCS Equipment (Reference to UCS) |
ucs_equipment |
WirelessAcessPoint
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Manufacturer |
manufacturer |
| MAC Address |
mac_address |
| DNS Domain |
dns_domain |
| Description |
description |
| Channels |
channels |
| Model Number |
model_number |
WAN Accelerator
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Manufacturer |
manufacturer |
| MAC Address |
mac_address |
| DNS Domain |
dns_domain |
| Serial Number |
serial_number |
| Location |
location |
| Description |
description |
| Category |
category |
VMWare
| Field |
Key |
| vCenter fields |
| Name |
name |
| Full Name |
fullname |
| IP address |
ip_address |
| DNS Name |
dns_domain |
| Model Number |
model_number |
| Edition |
edition |
| API version |
api_version |
| Location |
location |
| Serial Number |
serial_number |
| Instance UUID |
instance_uuid |
| Version |
version |
| Host fields |
| Name |
name |
| Connection state |
connection_state |
| Operating System |
os |
| OS Version |
os_version |
| Description |
description |
| vCenter reference |
vcenter_reference |
| Serial Number |
serial_number |
| CPU Core Count |
cpu_core_count |
| CPU type |
cpu_type |
| Power State |
power_state |
| Manufacturer |
manufacturer |
| cCenter Reference ID |
vcenter_ref |
| CPU Name |
cpu_name |
| CPU count |
cpu_count |
| CPU Speed |
cpu_speed |
| CPU core thread |
cpu_core_thread |
| DNS Name |
dns_domain |
| IP Address |
ip_address |
| Disk Space |
disk_space |
| Location |
location |
| VMWare VM |
| Name |
name |
| DNS Name |
dns_domain |
| Memory(MB) |
memory |
| CPU count |
cpus |
| Disk Count |
disks |
| Image Path |
image_path |
| Network Adapter count |
nics |
| vCenter UUID |
vcenter_uuid |
| CPUs |
cpus |
| vCenter Reference ID |
vcenter_ref |
| vCenter reference |
vcenter_reference |
| IP Address |
ip_address |
| VM Instance ID |
vm_inst_id |
| VMInstance UUID |
vm_instance_uuid |
| Location |
location |
| Description |
description |
WLC and Wireless
| Field |
Key |
| Name |
name |
| Manufacturer |
manufacturer |
| IP Address |
ip_address |
| MAC Address |
mac_address |
| DNS Domain |
dns_domain |
| Description |
description |
| Serial Number |
serial_number |
| Model Number |
model_number |
| Physical Interface count |
physical_interface_count |
| Location |
location |
UPS
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| DNS Name |
dns_name |
| Manufacturer |
manufacturer |
| Description |
description |
| Model Number |
model_number |
| Serial Number |
serial_number |
| Service Tag |
serice_tag |
| Battery Status |
battery_status |
| Output Current |
output_current |
| Output Volts |
output_volts |
| Location |
location |
| Comments |
comments |
Tape Library:
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Manufacturer |
manufacturer |
| DNS Name |
dns_name |
| Model Number |
model_number |
| Service Tag |
service_tag |
| Description |
description |
| Serial Number |
serial_number |
| Location |
location |
| Comment |
comment |
Storage:
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Manufacturer |
manufacturer |
| DNS Name |
dns_name |
| Model Number |
model_number |
| Service Tag |
service_tag |
| Description |
description |
| Serial Number |
serial_number |
| Location (Site Name) |
location |
| Comment |
comment |
Hyper V
| HyperV Host |
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| DNS Name |
dns_name |
| Manufacturer |
manufacturer |
| Serial Number |
serial_number |
| Description |
description |
| OS |
os |
| CPU Core Count |
cpu_core_count |
| CPU Speed Mhz |
cpu_speed_mhz |
| CPU Name |
cpu_name |
| CPU Type |
cpu_type |
| Disk space |
disk_space |
| Object ID (UUID) |
object_id |
| Location (Probe Name) |
location |
| Comments |
comments |
| Hyper V VM |
| Name |
name |
| IP Address |
ip_address |
| DNS Name |
dns_name |
| CPU Count |
cpu_count |
| Disks |
disks |
| Network Adapter count |
network_adapter_count |
| Object ID (UUID) |
object_id |
| OS Name |
os_name |
| Location |
location |
| Comments |
comments |
Load Blancer and PDU :
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Manufacturer |
manufacturer |
| DNS Name |
dns_name |
| Model Number |
model_number |
| Service Tag |
service_tag |
| Description |
description |
| Serial Number |
serial_number |
| Location (Probe) |
location |
| Comments |
comments |
Raid:
| Field |
Key |
| Name |
name |
| IP Address |
ip_address |
| Manufacturer |
manufacturer |
| DNS Name |
dns_name |
| Model Number |
model_number |
| Service Tag |
service_tag |
| Description |
description |
| Serial Number |
serial_number |
