AI Alarm Summary

AI Summary in Applications Manager provides automated, compact and legible summaries of alarms by analyzing alert data such as severity, category, technicians, and recurring patterns to generate critical insights for well informed decision-making.

This feature is driven by an integration with secure OpenAI (ChatGPT) using the Bring Your Own Key (BYOK) model. The PlatformAI JAR ensures that sensitive PII data, including IP addresses and email IDs, is automatically detected and masked before being shared with OpenAI.

Configuring AI summary in Applications Manager:

To configure AI summary in Applications Manager,

• Click on Settings.
• Select Integrations.
• Select OpenAI. You can also find OpenAI under "Chats" in the "Integrations" page
• Fill the required fields "Organization Name", "Organization ID" and "API key" that you fetch from your OpenAI account.

Types of AI summary provided by Applications Manager:

1. Consolidated alarm summary:

This is a single combined summary for all alarms currently shown on the Alarms page, based on the pagination. It provides an overall high-level view of all the alerts.

Alarms Summary will be generated based on the chosen alarm filters at the moment of generation. This summary will include both Monitor and Monitor Group alarm summary.

You can generate this summary by going to Alarms page and then clicking on AI Summary.

2. Selective alarms summary:

This is the summary of alarms that are manually selected by the user. This helps in targeted assessment of specific critical or related alerts. To generate a selective alarms summary,

Go to Alarms → Select Monitor/Monitor Group Alarms → AI Summary

3. Monitor Group alarm Summary

This option can be found in Monitor Group details page. This is a summary of alarms that belong to a specific Monitor Group which include both health and availability. To generate Monitor Group alarm summary,

Go to Monitor Group → AI Summarize

4. Individual alarm summary

With Individual alarm summary, you can generate AI summary about a chosen alert: its root cause, patterns, severity, and technician.

This takes the history of the alarms into consideration. Health and Availability alerts from last 30 days are evaluated to generate individual alarm summary. You can generate individual alarm summary for both monitors and monitor groups. To access this detailed summary, you can:

Go to Alarms → Click an alarm → AI Summary / Monitor → Alarm History

AI Summary Slide

After integrating OpenAI with Applications Manager, the AI Summary side panel is automatically displayed on the right side of the interface, with AI-generated insights and summarized information related to the selected alarms or events.

The AI Summary panel includes the total number of alarms analyzed for the summary and a clear disposition of incident history so far.