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    Notification Settings

    EventLog Analyzer distributes the scheduled and automatically-generated reports to users via email. It notifies users with alerts via both email and SMS.
    The email and SMS settings can be configured according to your environment's requirements.

    Email Settings

    To configure or change email settings,

    • Navigate to Settings > System Settings > Notification Settings > Mail Settings.
    1. Enter the name of the outgoing mail server which EventLog Analyzer should use.
    2. Enter the port number of the outgoing mail server.
    3. If the option Authentication Required is selected, the mail server will ask for authentication on every login.
    4. Enter the username and password of the mail server account which EventLog Analyzer will use.
    5. To ensure mail communication is secure, select TLS or SSL in Use Secure Connection.
    6. In Sender Address, enter the email addresses of the users to whom the reports and alert notifications need to be sent.
    7. Click Send Test Email to verify if the mail server settings are correct and the email addresses are valid.
    8. Click Save to complete configuring mail server settings.

    If the email server is not configured here, EventLog Analyzer prompts you to configure email settings at the report profile and alert profile creation UI.

    SMS Settings

    To configure or change SMS settings,

    • Navigate to Settings > System Settings > Notification Settings > SMS Settings.
    • For sending SMS alerts, you can configure EventLog Analyzer to use a GSM modem or a custom SMS gateway of your own.

    GSM Modem Configuration

    Custom SMS Gateway Configuration

    GSM Modem Configuration

    To configure a GSM modem,

    1. Go to Settings > System Settings > Notification Settings > SMS Settings.
    2. In the SMS Provider drop-down field, select GSM Modem.
    3. In Modem Port Number, enter the hardware port of the EventLog Analyzer server machine to which the SMS hardware component provided by the telecom service provider is connected.
    4. Click Save Settings to complete configuration.
    5. If the SMS settings are not configured here, EventLog Analyzer prompts you to configure SMS settings at the Alert Profile Creation screen.

    Steps involved in configuring the modem port and modem speed:

    • Connect your GSM Modem to the serial communication port.
    • Only a serial cable must be used for connectivity.
    • The port number for Windows devices will be comX. For example, COM7 or COM8.
    • Enter the port number to which the modem is connected. For example, COM1.

    Requirements for establishing SMS server connection:

    • The modem/mobile must have GSM functionality with a provision to insert a SIM card.
    • It should support 7-bit (GSM default alphabet), 8-bit, and Unicode (UCS2) encoding.
    • Ensure that the GSM modem configured with EventLog Analyzer is not used by any other application.
    • If you experience any issue in sending SMS notifications through the GSM modem, please restart EventLog Analyzer and try again.
    • Matching these criteria will allow EventLog Analyzer to support your modem/mobile phone.

    Custom SMS Gateway Configuration

    You can configure you own custom SMS gateway, provided the gateway which is based on HTTP, SMTP or SMPP.

    HTTP-based SMS Provider:

    • Navigate to Settings > System Settings > Notification Settings > SMS Settings.
    • In the SMS Provider drop-down field, select SMS Service Provider.
    • In the Service Type drop-down field, select HTTP.
    • In the HTTP(S) Method field, select whether you want to use the Post or Get method for sending SMS.
    • In the HTTP(S) URL field, enter the URL of your SMS gateway provider.
    • In the HTTP(S) Parameters field, enter the HTTP parameters specific to your SMS provider.

    Note: Separate the HTTP parameters with ampersand (&) symbols.

    Example format: userName=xxx&password=yyy&mobileNumber=%mobNo&message=%message%

    where userName = the parameter which is used to denote the API authentication username
    xxx = API authentication username
    password = the parameter which is used to denote the API authentication password
    yyy = API authentication password
    mobileNumber = recipient parameter
    %mobNo% = this macro denotes the user's mobile number
    message = message parameter
    %message% = this macro denotes the SMS message content
    More HTTP Parameters - If you SMS provider requires more parameters like unicode and apiID, include them as well using the '&' sign

    • Specify the response you get from your provider to determine the success of sending the SMS.
    • Click Advanced Settings and enter the HTTP request headers specific to your SMS provider.
    • Select the check box Convert Message into Unicode to send SMS in Unicode format.
    • Click Save Settings to complete configuration.

    SMTP-based SMS Provider:

    • Navigate to Settings > System Settings > Notification Settings > SMS Settings.
    • In the SMS Provider drop-down field, select SMS Service Provider.
    • In the Service Type drop-down field, select SMTP.
    • In the From Address field, enter an email address from which you want to send the SMS. For example, noreply@eventloganalyzer.com
    • In the To Address field, enter the %mobNo% macro followed by the email of your provider. For example: %mobNo%@clickatell.com. Refer to your SMS provider to know the exact values.
    • In the Subject field, enter either the mobile number or message, which is based on your SMS provider.
    • In the Content field, enter appropriate data, which varies based on the SMS provider.
    • In the SMTP Server/Port field, enter the name or IP address of the SMTP Server and its port number.
    • Enter appropriate credentials for the SMTP server in the Username and Password fields.
    • Click Save Settings to complete configuration.

    SMPP-based SMS Provider:

    • Navigate to Settings > System Settings > Notification Settings > SMS Settings.
    • In the SMS Provider drop-down field, select SMS Service Provider.
    • In the Service Type drop-down field, select SMTP.
    • In the SMPP Server/Port field, enter the name or IP address of the SMPP Server and its port number.
    • Enter appropriate credentials for the SMPP server in the Username and Password fields.
    • Click Advanced Settings and in the SMPP Source Address field, enter the appropriate IP address.
    • Select the type of number (TON) and numeric plan indicator (NPI) of the source address.
    • Select the type of number (TON) and numeric plan indicator (NPI) of the destination address.
    • Click Save Settings to complete configuration.

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