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Enable notifications to track service startups and downtime instantly

ADSelfService Plus can notify admins via email and SMS when it starts up or stops running due to service stoppage or when someone shuts it down for maintenance. With this notification, you can stay informed about the status of the service, and if necessary, can immediately take corrective actions to get ADSelfService Plus up and running. This will help users access their protected resources, enterprise apps, and self-service actions without major interruptions.

Configure startup and downtime notifications in ADSelfService Plus using the steps below.

Prerequisites

  • Mail notifications: SMTP mail server settings should be set up in ADSelfService Plus. Learn more.
  • SMS notifications: ADSelfService Plus must be configured to use an SMS gateway. Learn more.

Configuration steps

  • Log into ADSelfService Plus from an account with the super admin role enabled.
  • Navigate to Admin > Product Settings > Mail/SMS Settings > Notifications Settings.

    Notification settings in ADSelfService Plus
    Notification settings in ADSelfService Plus

  • Under Mail Notification, select Enable notifications for product startup and downtime events to receive notifications on the admin email addresses configured while setting up the mail server.

    Note: Email notifications will be sent to the address in the Admin Mail Address field (Admin > Product Settings > Mail/SMS Settings > Mail Settings).

  • Under SMS Notification, select Enable notifications for product startup and downtime events. Enter the mobile numbers to which the SMS notifications must be sent in the text box. Separate multiple mobile numbers with a comma.
  • Click Save Settings.

That's it! You will now be notified on the specified email address(es) and mobile number(s) when the ADSelfService Plus service starts up, is interrupted, or experiences downtime.

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Highlights of ADSelfService Plus

Password self-service

Allow Active Directory users to self-service their password resets and account unlock tasks, freeing them from lengthy help desk calls.

One identity with single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications using their Active Directory credentials.

Password and account expiry notification

Intimate Active Directory users of their impending password and account expiry via email and SMS notifications.

Password synchronization

Synchronize Windows Active Directory user passwords and account changes across multiple systems automatically, including Microsoft 365, Google Workspace, IBM iSeries, and more.

Password policy enforcer

Strong passwords resist various hacking threats. Enforce Active Directory users to adhere to compliant passwords by displaying password complexity requirements.

Directory self-update and corporate directory search

Enable Active Directory users to update their latest information themselves. Quick search features help admins scout for information using search keys like contact numbers.

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Embark on a journey towards identity security and Zero Trust