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Did you know – How to customize the ADSelfService Plus mobile app?

Solution

With the ADSelfService Plus mobile app, end users no longer have to be tied to the desk to manage their Active Directory domain password, unlock their account, and change their password from anywhere and at anytime without help desk intervention. ADSelfService Plus also provides powerful customization features that help you to:

Customize the entire home screen of the app including the button texts, the order in which they appear, and the logo.
Control which self-service features are available to the users via the mobile app and mobile site.

This article elaborates the steps that help you to implement these features.

Steps involved:

Log into ADSelfService Plus web-console as an administrator.
Navigate to Admin → Customize → Logon Settings.
Select the Mobile Settings tab.
To change the default logo, click the Browse File option and upload the required image.
To choose the features that must be displayed on the home screen:
- Select or deselect the appropriate features such as Reset Password, Unlock Account, and Change Password. For example, if you do not want the Unlock Account feature to be displayed to users on the ADSelfService Plus mobile app's home screen, ensure that the option is not selected.
- You can also reorder the features and customize the display text of the options.
  
  Customizing mobile app
  
  Mobile app home screen
Click Save.

Users can download the ADSelfService Plus mobile app from the Google Play Store or Apple's App Store.

Like this tip? Get the most out of ADSelfService Plus by checking out more tips and tricks here.

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Highlights of ADSelfService Plus

Password self-service

Allow Active Directory users to self-service their password resets and account unlock tasks, freeing them from lengthy help desk calls.

One identity with single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications using their Active Directory credentials.

Password and account expiry notification

Intimate Active Directory users of their impending password and account expiry via email and SMS notifications.

Password synchronization

Synchronize Windows Active Directory user passwords and account changes across multiple systems automatically, including Microsoft 365, Google Workspace, IBM iSeries, and more.

Password policy enforcer

Strong passwords resist various hacking threats. Enforce Active Directory users to adhere to compliant passwords by displaying password complexity requirements.

Directory self-update and corporate directory search

Enable Active Directory users to update their latest information themselves. Quick search features help admins scout for information using search keys like contact numbers.

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